Kerio Exchange Migration Tool generates various logs addressing the migration process.
On MS Windows, they can be found in the following directory:
%TEMP%\KimtLogs\MMDDRRRR_HHMMSS
on Windows Vista, the path to logs can be for example like this:
C:\Users\jsmith\AppData\Local\Temp\KimtLogs\02182009_154844
On Linux, they can be found in the following directory:
~/KimtLogs/MMDDRRRR_HHMMSS
for example:
/Users/jsmith/KimtLogs/02182009_154844
On Mac OS X, they can be found in the following directory:
~/Library/Logs/KimtLogs/MMDDRRRR_HHMMSS
for example:
/Users/jsmith/Library/Logs/KimtLogs/02182009_154844
Each start of the migration tool generates a new log.
Should you contact the Kerio Technologies technical support to shoot various migration issues, please send both logs attached to your report.
The Report log is the report.txt
file that can be found in the log folder. After completion of each migration, it is recommended to read through this file to make sure that no errors occurred and that all user accounts have been migrated correctly.
The Debug log is the debug.log
file that can be found in the log folder. Information provided in this log is useful especially for the software developers. Should any issue arise addressing migration to Kerio MailServer, this log will help choose the right remedy in cooperation with Kerio Technologies technical support.