Chapter 38  MS Entourage support

Table of Contents

38.1  Automatic configuration of Exchange accounts

MS Entourage is a mail client for Mac OS X, supported by Kerio MailServer. This support uses the interface for MS Exchange in Entourage and it includes:

Cooperation of Kerio MailServer with MS Entourage is supported directly. This means that no extension is required to be installed at client stations. It is only necessary to set correctly the basic parameters for an Exchange account.

For proper functionality of Microsoft Entourage, the following services must be running in Kerio MailServer:

Warning

In addition to configuration of the services on the server, it is also necessary to map corresponding ports on the firewall protecting the server. Otherwise, services will not be available from the Internet (for details, see section 2.3  Firewall configuration).

Kerio MailServer supports the following versions of the mail client:

MS Entourage must be installed on one of the following versions of Mac OS X:

Support for MS Entourage by Kerio MailServer depends on version of MS Entourage. Details are provided in table 38.1  Supported features.

Character MS Entourage 2004 MS Entourage 2008
Searching contacts via LDAP YES YES
Free/Busy support YES YES
Delegating folders YES YES
Support for public folders with contacts and calendars YES YES
Support for calendar and contact folders in a single account YES YES
Support for Out-of-office NO YES

Table 38.1. Supported features


Warning

Each user profile in MS Entourage can be used for an only Exchange account. Any other account will be dysfunctional. Functionality of POP3 and IMAP accounts is not affected by the account settings.

If any problem occurs regarding communication of Kerio MailServer and an Exchange account in MS Entourage, enable the WebDAV Server Requests option in the Debug log (to see where and how to enable the option, refer to chapter 25.9  Debug log). The corresponding log may help when solving any related problems.

Specific options and settings on client side are focused in the Kerio MailServer 6, User's Guide).