Recovery of deleted items is a comfortable tool allowing to restore all items in the mailbox accidentally deleted. The items are email messages, events, contacts, notes and tasks.
This feature works as follows: deleted items of each user of the particular domain are kept for certain time. If desirable, any kept items of a user can be recovered (all items not older than the set date). Recovered items are then moved and can be later found in the Deleted Items folder.
Enabling of deleted items recovery applies automatically to all users of the particular domain.
Setting of deleted items recovery is very simple and it can be done in domain settings under
:Open settings of the domain you want to enable the recovery for.
Check option Allow deleted items recovery.
Set time how long deleted items will be kept on the disk for. Any length can be set, depending on the free disk space available for this purpose. The maximal value is 365 days. If this value is exceeded, the domain settings cannot be saved.
To recover deleted items, follow this guidelines:
In the administration console, open the
section.Use the mouse pointer to select a user whose items should be recovered.
Click on
.If the
button is not active, deleted items recovery is not enabled for the particular domain. In such a case, the given deleted item can be looked up in the archive if archiving has been used.